United Kingdom only
We deliver to addresses within the United Kingdom. We do not ship internationally.
Delivery
UK Delivery Information
Everything you need to know about how Vape Avenue orders are packed, dispatched and delivered across the United Kingdom.
Tracked delivery
Orders are sent using tracked UK delivery services so you can follow your parcel to the door.
Age-verified handover
Age-restricted orders may require proof of age on delivery. Please have valid ID available.
Discreet packaging
Parcels are packed securely and plainly, without product branding on the outside.
Delivery charges
UK delivery is charged at £5.99 for Standard UK Delivery and £8.99 for Express UK Delivery. You choose your delivery method in your bag or at checkout, and the charge is shown in GBP in your order summary before you pay.
We will not quote a delivery price here that differs from checkout — the amount you see in your order summary is the amount charged.
Dispatch and timescales
Orders are prepared in the order they are received. Confirmed delivery timescales depend on the carrier service selected at checkout and are shown to you during the order process.
We do not publish guaranteed delivery windows on this page. Once your order is dispatched you will receive tracking details so you can see the carrier's own estimate.
Delivery addresses
Please ensure your UK address and postcode are entered accurately, including any flat, unit or building number. We cannot redirect a parcel once it has been collected by the carrier.
Deliveries to some remote UK postcodes may be handled by a different carrier service.
Age restrictions on delivery
Age-restricted products cannot be left with anyone under the applicable UK legal minimum age. If nobody eligible is available, the carrier may leave a card or attempt redelivery.
Repeated failed age checks may result in the order being returned to us and refunded to your original payment method.
Missing or damaged parcels
If your parcel arrives damaged, or tracking shows an issue, contact us with your order reference and we will investigate with the carrier.
Please keep all packaging until an investigation is complete, as carriers may request evidence.