On entry
Every visitor confirms they meet the UK legal minimum age before browsing the store.
Compliance
Age Verification Policy
Vape Avenue supplies age-restricted products to adults in the United Kingdom only. Here's how age is confirmed at every stage of your order.
At checkout
You confirm your age again before your order is submitted for payment.
On delivery
Carriers may ask for valid photo ID before handing over an age-restricted parcel.
If checks fail
Where age cannot be confirmed, we will refuse or cancel the order and refund the payment.
Adults only
Vape Avenue sells age-restricted products intended for adult smokers and vapers in the United Kingdom. It is an offence to buy, or attempt to buy, these products on behalf of someone under the legal minimum age.
We take our responsibilities seriously and would rather lose a sale than risk supplying an underage customer.
Acceptable proof of age
Valid, in-date photographic identification such as a UK photocard driving licence, a passport, or a card carrying the PASS hologram.
Photocopies, images of documents and expired ID cannot be accepted by delivery drivers.
Third-party age assurance
This site is built ready to connect a dedicated age-verification provider. Until such a provider is connected, on-site checks are self-declarations and physical ID checks on delivery remain the primary control.
No age-verification decision shown on this site should be presented as a completed identity check unless a provider has been connected.
Refused sales
If we suspect an order is intended for someone underage, we may cancel it, refund it and decline future orders.
We keep records of refusals where required for compliance purposes.
Questions
If you have a question about how we verify age, or need to raise a concern, please contact our UK support team.